Solutions · Amazon Sellers

Review Software for Amazon Sellers

Most Amazon sellers collect reviews from less than 1% of buyers. The customers who loved the product close the box and move on. The customers who had a problem find the review button. That asymmetry compounds — and it is the reason so many listings stall below 50 reviews despite steady sales.

GetReviews fixes that imbalance. A post-purchase survey catches every customer at the delivery moment, routes support issues privately before they become public 1-star ratings, and guides satisfied customers toward leaving an Amazon review. The result: review rates that run 3–5% of orders — four to six times the industry default.

Every account also includes Amazon's official Request a Review automation, compliant QR code insert campaigns, and AI-powered review analysis across the full catalog. All built around Amazon's Community Guidelines and FTC endorsement rules from the ground up.

Why Amazon Sellers Choose GetReviews.ai

  • Increase review rates from under 1% to 3–5% of orders — the same volume with no new ad spend
  • Amazon Request a Review automation on every eligible order, at no extra cost on every plan
  • QR code insert campaigns that engage buyers at unboxing — before email can reach them
  • Post-purchase survey funnel that routes unhappy customers to support before they post publicly
  • Fully compliant with Amazon's Community Guidelines and FTC endorsement rules
  • AI review insights that surface product complaints, praise patterns, and improvement opportunities by SKU
  • Works across Amazon US, UK, CA, DE, and other marketplaces

Platform Features

  • Amazon Request a Review automation — sends the official Amazon review request on every qualifying order
  • QR code insert campaign builder — branded landing pages behind a single scannable code
  • Post-purchase survey engine with sentiment-based customer routing
  • Support routing — intercept support issues privately before they reach the public review page
  • AI monthly review summaries — complaints, praise, and opportunities by SKU across the full catalog
  • Multi-marketplace review routing — Amazon, Shopify, Walmart, Google, and more
  • Giveaway, warranty, and product registration flows
  • Compliance center — Amazon review policies, FTC rules, insert card rules, and QR code compliance guidance

How Amazon Sellers Use GetReviews — and Why the Numbers Work

The standard Amazon review gap is structural. Amazon sends one standardized email after delivery, and most customers ignore it. Sellers who rely on that alone are competing on equal footing with every other listing — which means volume always wins over quality. The brands with the most reviews rank above the brands with the best products.

GetReviews adds two channels that Amazon's native system cannot replicate. The first is a QR code insert card in the package — reaching the customer at the moment of highest engagement, when the product is in their hands and the unboxing excitement is freshest. A well-designed insert card converts at several times the rate of a post-delivery email, because the timing is exactly right. The second is a post-purchase survey that segments customers before they reach a review page: satisfied customers are guided toward Amazon, while customers who had a problem are routed to support. That routing is the mechanism that improves average ratings over time — not by suppressing negative reviews, but by resolving the issues that cause them.

Brands that implement both channels consistently see review rates climb from the sub-1% baseline to 3–5%. At that level, a listing generating 1,000 orders per month collects 30–50 new reviews per month instead of five — a difference that compounds across every product in the catalog. The AI review insights layer adds a third benefit: a monthly view of what customers are actually saying across every SKU, surfacing product improvement opportunities before they become review problems.

Compliance is enforced at the platform level. Every campaign GetReviews runs is built within Amazon's policy constraints and FTC guidelines. No review gating, no conditional incentives, no selective solicitation. Sellers don't have to interpret the rules — the platform makes the compliant path the default.

Learn more: why customers leave negative reviews · compliance center · QR code review funnels

Related Resources

Ready to grow reviews?

Book a demo or see pricing — onboarding takes hours, not weeks.

© 2026 GetReviews.ai | All rights reserved.

GetReviews.ai is in no way affiliated with Amazon, Inc. or any of its subsidiaries.