Offer your customers gift cards & eGifts with the Tremendous.com integration. Tremendous.com is a reward redemption platform that allows your customers to select from a wide range of gift card & eGift offerings, including popular redemption options like Amazon.com gift cards, Visa gift cards, and direct cash payments via PayPal. To begin offering gift cards & eGifts, follow the instructions below.
When your customer selects a gift card/eGift that is fulfilled by Tremendous as their GetReviews survey giveaway, they are immediately sent an email.
This email links to a landing page hosted by Tremendous that contains a number of brandable elements including your logo, background color, and more. At this step in the Tremendous campaign builder you can customize these elements.
Once you've customized your Tremendous landing page, you can also customize the automated email that your customer receives from Tremendous (which links them to your landing page).
Similar to the landing page editor, the email editor allows you to customize the look and feel of the email that your customer will receive. Once satisfied with your email template, click "Done."
Once you've created a campaign, you need to tell Tremendous how to fund your gift cards and eGifts. To do this, click "Billing" in the left navigation and then "Add Funds."
For GetReviews to place gift card/eGift orders on your customer's behalf, we need API access to your Tremendous account.
Tremendous offers "Sandbox" and "Production" modes, allowing you to safely test your integration without spending real money. We've provided instructions below for both modes, but you can also learn more about the Sandbox environment here.
Create a Sandbox API Key
If you prefer not to test your integration, skip directly to 'Create a Production API Key' below.Create a Production API Key
When your API key is approved, copy and save it somewhere safe. We suggest a password manager, specifically because the '--' dash characters in Tremendous API keys can change when they are pasted between apps like email and text files.
Notice how the "eGift" giveaway type does not appear until after you enable the Tremendous integration? This is because if someone was able to choose an eGift without a way to fulfill it, it would cause problems for both the customer and the merchant.
So we make sure that you are able to fulfill the eGift
before
a customer chooses it by requiring you to sign up and configure your Tremendous.com account. Click the button below to learn more about how to create an eGift giveaway on GetReviews.
First, we recommend setting your "Order Endpoint" in the previous step to the "testflight" domain as described above. This way you won't be charged real $$ from your funding source upon executing a test giveaway automation with GetReviews.
Once your Tremendous integration is configured, complete your GetReviews survey funnel using a Test Order ID from the bottom of your GetReviews > Surveys dashboard. Be sure to select the Tremendous-powered giveaway at the last step. This will queue up the gift card (or other incentive) to be sent to Tremendous, and then to you, the survey tester.
After completing your GetReviews survey, visit the Validation Center from the GetReviews left side navigation and click to 'validate' your test review. Only validated reviews are dispatched to 3rd party integrations such as Tremendous, to prevent you from being tricked by non customers.
When Tremendous is working as expected with test orders, remember to change your integration configuration's "Access Token" and "Order Endpoint" to the production version of Tremendous to go live with your GetReviews giveaway automation.